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| FREQUENTLY ASKED QUESTIONS |
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Do you make pouches in various sizes?
Yes. The range of sizes is called mini, midi, or maxi.
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What is the average weartime for a flange?
This can be different for Ileostomies, Colostomies and Urostomies as the output is more corrosive for Urostomies and Ileostomies, but a good guide is 2 to 3 days for a Colostomist and 1 to 2 days for a Ileostomist and Urostomist.
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How can I get a longer weartime from my pouch / flange?
You can achieve a longer weartime for all flanges by ensuring a good seal around the stoma with no more than a 2 millimetre gap between the stoma and the flange. Also warming the flange to body temperature first can help the adhesive gain a better adhesion to the skin, this can be achieved by placing a new flange next to your skin for 30 seconds before application. Also holding the flange in place for about 1 minute when applied helps the flange to draw moisture from the skin and so helps to give a better adhesion before you start bending and moving around.
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My nurse gave me samples of your product. How can I obtain further supplies?
Hollister can put you in contact with a Home Delivery Service, where further products can be delivered discreetly, free of charge to your door. For more information, please call Patient Services on freephone 0800 521377.
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What code do I need to order?
If you are unsure which code you need to order, please call Patient Services on freephone 0800 521377. An advisor will be able to provide you with the relevant codes.
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Can I swim while wearing an ostomy pouch?
Yes, you can swim whilst wearing an ostomy pouch. Many of our ostomy products are designed to be used while bathing or swimming.
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Is there an Ostomy Association I can join?
There are a number of ostomy associations or patient support groups that you could join. For more information, please visit the Links section of our website. You may also call Patient Services on freephone 0800 521377.
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