Secure Start services | Hollister US
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Hollister Secure Start services

Providing a lifetime of personalized support at no cost to you, so you can live your life, your way


Secure Start services

Hollister Secure Start services

Providing a lifetime of personalized support at no cost to you, so you can live your life, your way


Hollister Secure Start services provide a lifetime of customized support for 
ostomy and catheter users. Enrolling is easy and at no cost to you! Your
dedicated Consumer Service Advisor can assist with the following:

  • Finding the right products
  • Helping you sort out your insurance coverage
  • Identifying product supplier options
  • Accessing a nurse over the phone to find answers to your clinical product questions
  • Providing product information and condition-specific education
  • Finding local resources


“It’s nice to have somebody that you can call up and ask questions and they have an answer or they will get an answer for you.”

Continence Care Secure Start services member

“I have been working with Ryan for the past several weeks and really appreciate everything he has done for me. Anytime I have needed anything, Ryan is always there and he explains things well and is understanding. My ostomy has been an emotional thing for me and Ryan has always been professional and helpful.”

Ostomy Care Secure Start services member


Are you a healthcare professional looking for Hollister Secure Start services? Click here.


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Ostomy Care

  • ​​We're here for you for as long as and whenever you need us, regardless of the brand of product you use.
  • ​After you enroll, your dedicated Consumer Service Advisor will contact you within 72 hours by phone or email to start providing you the benefits of Hollister Secure Start services. Or call us at 1.888.808.7456. Enroll today! 
  • ​​The Hollister Secure Start services eNewsletter has valuable information for people in the ostomy community. You'll find inspirational stories, relevant product and health topics from a clinician's perspective, and information about local and national events that are helping to raise ostomy awareness. Subscribe to our free eNewsletter here!
  • Visit the Ostomy Care Learning Center or the Ostomy Care Tips for information on types of ostomies and lifestyle content, including videos, booklets, and more!



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Continence Care

  • We're here for you for as long as and whenever you need us, regardless of the brand of product you use.
  • After you enroll, your dedicated Consumer Service Advisor will contact you within 72 hours by phone or email to start providing you the benefits of Hollister Secure Start services. Or call us at 1.888.740.8999. Enroll today!
  • Visit the Continence Care Learning Center to help you understand neurogenic bladder and bowel disorder.